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Rent & Deposits

Rent payments, deposits, arrears, increases, and financial questions.

32 topics12 with submit forms

Submit a Request

I'm behind on rent and want a payment plan

Submit a Payment Question

I'm avoiding communication, but I want to keep my tenancy

Submit a Request

I Received a Rent Increase Notice (N1)

Submit a Rent Question

My Rent Was Raised Without Proper Notice

Submit a Rent Question

I'm Not Sure My Rent Increase Was Correct

Submit a Rent Question

Renovations Happened — Why Is My Rent Going Up?

Submit a Rent Question

Does My Rent Increase Include Parking or a Locker?

Submit a Rent Question

I don't have the rent right now / my rent will be late

Submit a Payment Question

I paid rent, but management says they didn't receive it

Submit a Payment Question

My e-transfer didn't go through

Submit a Payment Question

I think I was charged incorrectly

Submit a Payment Question

My bank returned NSF / payment was reversed

Submit a Payment Question

Learn & Understand

What does 'arrears' mean?
What Counts as Lawful Rent?
I Received an L1 Hearing Notice
Parking, Lockers, and Arrears (Important)
I'm Falling Behind on Rent Due to Job Loss
I moved out but I still owe rent or other charges
I Was Evicted. Does Arrears Collection Stop?
Last Month's Rent (LMR)
Interest on Your Last Month's Rent (LMR)
Can You Get Your LMR Back Early?
LMR When Rent Increases
Key & Access Device Deposits
What Deposits Can NEVER Be Used For?
Rent Pre-Payments
How Rent Increases Work
I missed rent because I was travelling or away
I want to split my rent into multiple payments
I paid short rent by mistake
Utilities vs Rent — Important Clarification
I received a notice for non-payment (N4)

Education topics provide information only. Detailed content will be added soon.

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